Life Coaching Service Policy
1. Purpose of Coaching
Life coaching is a professional partnership focused on personal growth, goal achievement, and mindset development. Coaching is not therapy, or legal advice. The client understands that results depend on their commitment, openness, and follow-through.
2. Confidentiality
All coaching sessions are confidential. Information shared by the client will not be disclosed unless:
- The client gives written consent.
3. Session Format
- Sessions are conducted via phone, Zoom, or in-person (if applicable).
- Each session lasts (30 / 60) minutes based on the selected package.
4. Payment Policy
- Payment is due before the start of each session or package.
- Accepted payment methods: Credit/Debit, PayPal, etc.
- No refunds are provided once a session or package has started.
5. Cancellation & Rescheduling
- Clients must provide at least 24-hour notice to cancel or reschedule.
- Sessions canceled with less than 24 hours’ notice will be marked as completed and non-refundable.
- If the coach must cancel, the session will be rescheduled promptly at no cost.
6. Conduct & Respect Policy
Both the coach and client agree to:
- Maintain respectful communication
- Be punctual and present
- Avoid harassment, discrimination, or inappropriate behavior
7. Client Responsibility
The client acknowledges that:
- Coaching is collaborative, not performative — results require action.
- The coach cannot guarantee outcomes, only guide and support.
- All decisions and actions taken are the client’s responsibility.
8. Termination of Services
Either party may end the coaching relationship at any time with written notice. Any unused prepaid sessions may or may not be refunded, depending on prior agreement.
9. Agreement
By participating in coaching services, the client confirms that they have read, understood, and agreed to this policy.